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17 maltatoday | WEDNESDAY • 21 NOVEMBER 2018 COMMERCIAL MILEEND Services Ltd (MET) has been operating in the car repairs and towing in- dustry for over 52 years, across Malta and Gozo. Its fleet of over 20 tow trucks are as di- verse as the requirements of the customers. The company offers custom- ers a 24-hour, seven days a week service and will pick up and deliver to any location. It provides a variety of services including towing, road assis- tance, spray, mechanical, elec- trician, panel beating, tyre re- pair, labourers, VRT test lane and ELVs (End of Life Vehi- cles). Due to the increase in de- mand for towing services, MET was formed in 1999, as a sub- sidiary of Mile End Services Ltd, to focus on the towing sec- tor. It was clear from the begin- ning that to survive and grow in this industry, MET had to meet, and even exceed, clients' expectations. This was achieved, thanks to experience, commitment, skill and expertise. Over the past years, the in- dustry has experienced several dramatic changes, while com- petition has grown constantly. Clients' expectations have also changed with time, but MET Ltd has always stayed a step ahead of the competiton. The company includes both Flat Bed Trucks and Spectacle trucks. Vehicle Roadworthiness Testing was also introduced and a fully-equipped VRT test lane was set up by MET to ex- pand its range of services fur- ther. Further information is avail- able on telephone number 21227979/21227676 Mile-end Services Ltd diversifying operations to meet clients' expectations FOLLOWING the recent ex- pansion of its portfolio of con- fectionery brands with the take- over of Goodies Ltd, Nectar is now importing and distributing, among others, the renowned Italian chocolate brand, ICAM, a premium confectioner with over 70 years' experience. Its range consists of professional chocolate for caterers, the cioco pasticceria retail range, and the Vanini retail chocolate bars. Bearing the 'Made in Italy' quality pledge, ICAM's Linea Professionale offers profes- sional pastry chefs, ice-cream makers and catering concerns a complete range of chocolate that delivers high performance and intense taste in confection- ery, chocolate and ice-cream products. As the versatility of ICAM's professional chocolate lines evolved, becoming an in- creasingly popular preference among confectioners, ICAM also developed its cioco pas- ticceria retail range consist- ing of melting chocolate, choc chip and cocoa powder, and designed to turn anyone into a skilled pastry chef, with gluten- free recipes everyone can re- ally enjoy. The extensive range of Vanini retail chocolate bars, which are now already available in supermarkets and groceries, embodies the passion and vir- tuosity of the Agostoni-Vanini family for genuine Italian-craft- ed chocolate culture. "The acquisition of these port- folios is in line with Nectar's unflinching commitment to grow its product range. The ad- ditional ICAM favourite brands will lend versatility as well as further depth and strength to our existing vast offer of confec- tionery goods as we continue to build our footprint as one of the leading providers of foodstuffs in Malta within both the retail and catering sector," said Rod- erick Abela, Nectar's Managing Director. With more than 25 years' ex- perience developed within the food and beverage sector, Nec- tar's extensive portfolio of food, beverage and confectionery products is widely stocked in all leading supermarkets, hotels, restaurants, bars, canteens, gro- ceries, pharmacies and health shops, apart from other outlets. In recent years, ISO certified Nectar, based in Ta' Qali, won awards for equality, learning and development, performance orientation, technology, job sat- isfaction, and health and safety. Nectar expands its business with Italian premium chocolate portfolio Versatile ICAM's products portfolio now imported and distributed by Nectar BETWEEN November 19 and 25, McDonald's celebrates McHappy Day, its annual fund-raising campaign in aid of the Ronald McDonald House Charities (Malta). The campaign which encourages customers to donate silver and notes in the coin boxes in all restaurants culminates on Saturday, November 24, with a full-day programme at the Sliema restaurant. Various local celebrities will endorse the cause and join in the fun by meeting and greet- ing customers, serving guests at the counter, and collecting donations. This year's campaign re- volves around the iconic Happy Meal. McDonald's is donating a percentage of the Happy Meal's retail price to its favourite charity, the RM- HC (Malta). On November 24, every Happy Meal box will contain a special thank you note from McDonald's in appreciation of customers' generosity. The event follows on from the success of last year's McHappy Day and promises to raise even more and more proceeds. "McHappy Day is our largest fund-raising drive every year and this year we have invited personalities from TV, radio and music to join us to raise funds for a much-needed pro- ject for children in Qawra," Paul Dragan, General Man- ager of McDonald's in Malta, said. The Ronald McDonald House Charities (Malta) is currently putting the final touches to its Learning Cen- tre in Qawra which will run specialist programmes to sup- port children suffering the effects of poverty, disability or learning difficulties. The programmes aim to help chil- dren obtain the core skills and competencies that are essen- tial for their future quality of life. Ben Camille, host of TV hit show X Factor, of which Mc- Donald's is a major sponsor, is lending his support on the day and will be in the Sliema res- taurant to meet guests. McDonald's holds annual McHappy Day fund-raiser all in aid of RMHC PREMIER Capital plc, the Maltese-owned developmental licencee for McDonald's in six European markets, has flown all its team leaders to Greece for the second consecutive year to host its Communication Day. This major investment event, now held twice in a row at the Westin's Costa Navarino resort, brings together more than 400 people from Premier Capital's markets Estonia, Latvia, Lithu- ania, Greece, Malta and Roma- nia. Attendees of the three-day event included team leaders from Operations, Supply Chain, Finance, Marketing & Public Re- lations, HR, Legal, IT, Develop- ment, Administration, and 280 McDonald's restaurant man- agers. Jo Sempels, McDonald's Corporation's Vice-President Foundational Markets Europe, was guest of honour. Costa Navarino is one of the largest luxury resorts in Greece, offer- ing stunning sea and mountain settings for guests. Themed 'Together Towards Tomorrow', Communication Day this year underscored the business ben- efits derived from cross-market knowledge sharing and col- laboration as Premier Capital's teams work to revolutionise the McDonald's experience in its markets. Teams were encour- aged to pursue further growth by working together to develop expertise, experience and best practice in order to build a solid business across the markets. Premier Capital's business continued to grow this year, in- creasing its year-on-year growth momentum. Comparable sales and guest counts grew at a faster rate this year and currently sur- pass last year's figures by 11.1% and 5.5% respectively. All markets shared their plans for 2019, the main focus of which is to direct considerable investment and training into 'Experience of the Future', Mc- Donald's revolutionary service model. It features increased innovation, including mobile applications, high functional- ity self-ordering kiosks, table service with infra-red customer location technology, and McDe- livery. Customers already enjoy all of Experience of the Future's features in Estonia, Latvia and Lithuania, while other markets are seeing their rapid introduc- tion month-on-month. Cus- tomer growth and retention and enhanced service levels will continue to be key priorities for each market with wider variety, premium products and in-store modernisation. Later in the programme, at- tendees enjoyed a grand party with live entertainment and a colourful fireworks finale. "Our teams enjoyed their stay in Greece so much last year that we decided to return to Costa Navarino for a second year to hold our Communication Day," Premier Capital Manag- ing Director Victor Tedesco said. "The investment in hold- ing large-scale events like this is significant, but the return is im- measurable. In Greece, we were able to treat our teams to a lux- ury holiday setting as a way of thanking them for the remark- able results they are achieving. "It is also a unique opportu- nity to bring all our key people together so that they can update everyone on the developments around the group and for them to share their experiences. Our people bring the McDonald's experience to life in our restau- rants. We have a great future ahead of us thanks to them." Premier Capital holds major event in Greece More than 400 people from six countries travel to Greek resort