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BUSINESSTODAY 23 January 2020

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23.01.2020 TRENDSETTING BOLT, one of Europe's most successful taxi platforms, has launched its food delivery service in Malta, Bolt Food. e Estonia-headquartered company will introduce the ser- vice in Malta's central regions, before expanding to more cities later in the year. "Bolt ride-hailing launched in Malta almost three years ago and the impact on urban mobility is undeniable. Waiting times re- duced significantly and together with the seamless user experi- ence provided, ride-hailing as such became more attractive. With Bolt Food we are looking to have the same disruptive im- pact," Head of Sales at Bolt Food Malta, Zak Cassar said. Cassar said that the service has managed to significantly decrease delivery time, paired with an intuitive app experience and a great range of restaurant choices. "Our aim is to reduce the current average delivery time from around 1,5 hours to below 30 minutes so that people will choose to order a Bolt Food delivery rather than hassle with cooking or waiting." Once downloaded, the app will suggest the closest restau- rants for food delivery based on the user's location. Bolt Food currently offers delivery from more than 80 restaurants. e localities in the central region of Malta where Bolt Food will start operating will include At- tard, Balzan, Birkirkara, Ghar- ghur, Gzira, Hamrun, Iklin, Lija, Mosta, Msida, Naxxar, Pem- broke, San Gwann, Santa Ven- era, Sliema, Swieqi, Ta'Xbiex, Valletta with plans to add more restaurants and expand to more areas of the city in the following months. Bolt Food has already launched in Tallinn, as well as Latvia and Lithuania. e company also has plans to launch the service in South Africa later this year and will continue to expand to more markets in Europe and Africa. Restaurants and couriers can sign up with Bolt Food at food. bolt.eu. To be updated with the latest promotions, expansions and news, follow Bolt Food's official pages on Facebook and Instagram. In 2018, Bolt was the first ride-hailing platform to launch electric scooter rental on its app. Bolt's entry into food delivery marks the platform's expansion to yet additional transportation services. Bolt aims to reduce average food delivery time in Malta to below 30 minutes

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