Issue link: https://maltatoday.uberflip.com/i/1297549
maltatoday | SUNDAY • 11 OCTOBER 2020 8 ELDERLY CARE 'Being appreciated is the best feeling ever' 80 per cent of CareMalta's workforce are women. Many of these occupy lead- ership roles across the nine nursing homes for the elderly run by the com- pany. Over its 27-year-long journey, the company has offered a wide range of family-friendly measures and initi- atives that have empowered women at the workplace. Jacqueline al Yasin, facility adminis- trative assistant at Roseville in Attard, joined CareMalta in 2007 as a part-tim- er in the housekeeping department at Villa Messina in Rabat, when her two boys were very young. She wanted to work short hours so she could be at home with her sons as much as possible. This work arrangement gave her the flexibility to be able to fur- ther her studies, as, even though she was never academic, she was bright and willing to be financially independent. Recognising her talent and hard work, the company offered her the possibili- ty to move a step up in her career with a new responsibility – a supervising housekeeper at Roseville – a year before this residential home opened its doors in 2010. When Roseville welcomed its first res- idents, Jacqueline was offered to take on the role of a full-time housekeeper. She accepted, knowing perfectly well that she could handle the extra re- sponsibility. In the meantime, she also worked extra hours, helping out with the home's laundry and reception desk on her off days. "I love to work. I wake up every day at 5am full of energy and by 6am I'm at the nursing home," she says. However, after a few years, the bur- den of combining several odd jobs with her full-time roles of housekeeper and mother became too heavy to handle. Being extremely organised and show- ing a flair for office work, she was of- fered the role of full-time receptionist at Roseville, a job she thoroughly enjoyed and excelled at between 2017 and 2019. In fact, she was awarded the Customer Focus Award by the company in 2018. "Throughout my journey, the compa- ny has shown me trust and given me the support I needed to be able to continue working while raising my children. Hav- ing been offered multiple opportunities to grow and advance within the organi- sation makes me a happy employee and motivates me every single day. "It's great to work within an environ- ment that supports a culture where peo- ple work hard to get results and where they are appreciated for their efforts," she adds. In her current role as facility adminis- trative assistant, Jacqueline works very closely with the home's manager, while also being in constant contact with the residents and their relatives. She car- ries out her work with pride, very often going beyond her call of duty, knowing deep down that at the end of her work- ing day she is a richer person inside. Jacqueline is also a point of reference for co-operating with staff and organis- ing a number of events and activities for the residents. "There truly isn't a better moment than being thanked personally every day by a resident – either by receiving a chocolate, a card, or simply a hug." CareMalta operates Casa Arkati, Casa San Paolo, Villa Messina, Roseville and Casa Marija, as well as Zammit Clapp, Żejtun and Bormla Homes under the public private partnership scheme, and the services at Mellieħa Home. For more information, visit www.care- malta.com or call 2258 4200 CareMalta is an organisation that empowers its employees to grow and evolve, not just professionally, but personally. Jacqueline Al Yasin is the perfect example of how this company accomplishes excellence through its people Recognising Jacqueline's talent and hard work, CareMalta offered her the possibility to move a step up in her career with new responsibilities (Photo by Matthew Cutajar)