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BUSINESSTODAY 7 October 2021

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3 NEWS 7.10.2021 Qatar Airways voted World's Best Airline for sixth consecutive year EVERY year JCI Malta, the international leadership organiswation for enterprising young leaders, hosts its National Conven- tion – a two-day conference that offers talks, training sessions, public speaking opportunities, and a healthy dose of fun. e 2021 JCI Malta National Conven- tion will be based on the year's theme "Leaders for Change" and will be held on 30 and 31 October at e Notch Business Centre in San Ġwann. 2021 National President and the main organiser behind the convention, Nicole Borg said: "is year we have been focus- ing on giving our members the necessary tools to be true leaders of change through a variety of initiatives. After a long peri- od of not fully coming together due to the pandemic, the National Convention will serve as a hotspot for all our members, partners, supporters and those young people interested in leadership." Hosting an eclectic group of people with different backgrounds and experiences but who are all committed to the impor- tance of honing their leadership skills, the convention will kick off with a session on 'How leaders start their day' focusing on the importance of mental and physical health in people's daily lives. is will be followed by the first keynote speech of the convention by international motiva- tional speaker from the USA, Jay Johnson, on 'e Power of Being Open to Change' . ereafter, a panel session titled 'When Sh*t Hits the Fan' will regale the public with real life experiences from people who failed before they succeeded; they'll speak about their struggles, the sleepless nights, the doubts, and eventually the cli- max and satisfaction of success. e second international speaker for the conference, Keira Keogh from Ireland, will talk about emotional intelligence, asking 'Where has our empathy gone?' is topic is extremely prevalent to our lives, that seem to constantly get busier, especially as technology becomes more ingrained in our daily routine (sometimes overtaking human interaction), leaving us with fewer opportunities to relax and be aware of how our words and actions affect both our lives and the lives of those whom we interact with. e second keynote speech of the day will be delivered by renowned local speaker, Julian Azzopardi, CEO of UP Performance Coaching, as he tackles the topic of 'If not me, who? Your actions matter' . With seven billion people inhab- iting the earth, the importance of the ac- tion of a single person cannot be under- estimated – added together seven billion individual actions could have tremendous life-changing consequences. e afternoon will then be split into two streams – a business networking session, and the semi-final and final of the 2021 National Debating Competition. Dele- gates can choose which sessions they'd like to follow according to their prefer- ence. Day 1 will close early enough to give all delegates plenty of time to get dressed up for the Murder Mystery din- ner. Being Halloween weekend, JCI Mal- ta deemed it appropriate to add a little spice and spookiness to the event, so delegates are encouraged to dress up for the occasion and let their inner eeriness shine through. e second day of the convention will include another keynote speech on the importance of reconnecting with people following the imposed distance due to the pandemic that saw a spike in cases of mental health issues and social problems like loneliness. Jay Johnson will deliver what is sure to be a rousing session on how to deal with difficult people – and how to recognise if you are one of the difficult people! ere will also be a slot that will be of key in- terest to people in the start-up scene and seed investors as the winners of the Seed- Green accelerator/validator programme will present their projects and future plans. Public speaking is a key pillar of leader- ship and therefore of JCI's ethos, so del- egates will have the opportunity to par- ticipate in an off-the-cuff public speaking competition that will challenge people to think on their feet and present their im- promptu speeches to an audience. e convention will close off with a roundup of the projects and initiatives that JCI Malta delivered throughout the year. 2021 National President and the main organiser behind the convention, Nicole Borg said: "e whole team behind the National Convention is super excited to be bringing to the table a varied confer- ence, full to the brim with knowledge, inspiration, opportunities, regocnition and pure fun. We're also delighted to be hosting our Vice President assigned to JCI Malta, Michaela Palmberg coming all the way from Finland to meet our current and potential members and learn about how they aim to be true leaders of change.". e JCI Malta National Convention is open to the general public. Registration for the convention is open online on https://jci.org.mt/national-convention/ and there are different pricing tiers for members, non-members, and JCI part- ners. e convention package also in- cludes coffee breaks, lunches and dinner on Saturday night. All delegates will be asked to show a valid Covid-19 certificate of vaccination or a PCR test no older than 72 hours. e JCI Malta National Convention is sponsored by Smart Studios, e Notch, Urban Valley Resort, Content for Success, e Concept Stadium, and supported by Veonio, and Malta Tourism Authority. Entities that are interested in sponsoring the convention are invited to contact JCI Malta for further information. JCI Malta to host its Annual National Leadership Convention on 30-31 October Renowned motivation speaker Jay Johnson from the USA will be addressing delegates over the weekend convention FROM PAGE 1 Commenting on these results, Air Malta's Execu- tive Chairman David G Curmi said, "It's great to see these positive achievements in this challenging envi- ronment. Such results give us confidence that we are on the right track to improve our customer experience both onboard our flights as well as on the ground. I wish to thank all staff who have positively contributed to these results and are working tirelessly especially during these challenging times." e survey was conducted online between Septem- ber 2019 and July 2021 with 13.42 million eligible sur- vey entries completed, across a range of topics. e survey covered full-service and low-cost airlines and measured standards across 68 key performance indi- cators of airline front-line product and service. Over 100 different nationalities participated in the survey covering world airlines from largest international air- lines to smaller domestic carriers. Qatar Airways is voted the World's Best Airline for the sixth time. Qatar Airways also received the awards for the World's Best Business Class, the World's Best Business Class Seat and the Best Airline in the Middle East. Singapore Airlines, ranked second worldwide, won the top accolade for the World's Best Cabin Crew, and was also honoured with awards for the World's Best First Class, the Best Airline in Asia and the World's Best First Class Seat. ANA All Nippon Airways maintainedits No. 3 global ranking, and repeats its earlier success by winning the World's Best Airport Services award.

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