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MALTATODAY 5 December 2021

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maltatoday | SUNDAY • 5 DECEMBER 2021 12 COMMERCIAL Moving forward: technology an enabler for change MITA stepped into 2021 fresh from its recent 30th Anniver- sary in 2020. Over the years Malta's government ICT organ- isation, MITA, has evolved from a company focusing on support- ing Public Service reform to a multi-faceted Agency holding a pivotal role in the evolution of Malta into a world class infor- mation society and economy. Today, the Agency's client base is Malta's Public Service and Sector, where it provisions digi- tal services to all Ministries and nearly all public bodies. Understandingly provision- ing and managing hundreds of information systems efficient- ly and securely is no easy feat, especially when services need to be provided around the clock and when such services are vital for public service de- livery. Backed with its expertise as a mature organisation and as a trail brazier of best practic- es and innovation in the cor- porate ICT and Public Service scene, MITA has managed to build human resource talent and technical infrastructure platforms which allow gov- ernment to act agilely and productively in an ever-evolv- ing working environment and Public Administration. Globally, the COVID-19 sit- uation has impacted the work environment and work pro- cesses of millions of workers, Malta and Malta's Public Sec- tor being no exception. Thousands of Public Sector employees moved towards working remotely; whilst the use of government online services by the general pub- lic and businesses rocketed. MITA's provision of various digital technologies, tools and Andre Damato

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