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BUSINESSTODAY 12 May 2022

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4 NEWS 12.5.2022 BOV chief marketing officer Peter Halsor tenders resignation PETER Halsor, Bank of Valletta's chief marketing and customer intelligence officer, has tendered his resignation less than a year into his appointment. BOV said there were no matters concerning Halsor that warranted any disclosure in terms of the Capital Markets Rules. "e Bank extends its thanks to Mr Halsor for his valuable contribution and hard work and wishes him all the best for his future endeavours," the bank said in a statement. BOV had announced Halsor's ap- pointment back in July 2021 as part of a string of new C-level appoint- ments within the bank. Halsor previously held the position of Chief Customer Experience Of- ficer at Riyad Bank and also led trans- formation initiatives at Barclaycard and LloydsTSB. He has over 20 years' experience leading marketing teams in designing and implementing digital products, services and campaign that underpin business strategy, enhance customer experience and drive profitability. He was also actively involved in a number of business transformation and change programmes, collaborat- ing with C-suite executives in trans- lating business strategy into compel- ling customer strategies. Peter Halsor TEY Engage, an event organised by technology consulting firm EY, in col- laboration with Microsoft and the Malta Chamber of Commerce, Enterprise and Industry, will bring together Malta's top CIOs, CTOs and IT management all un- der one roof on 1 June. Analysing how tech enables resilience and competitiveness during times of dis- ruption, the event features a tech exhibi- tion, international keynote speakers, pan- el discussion and interactive roundtables. Engage will unravel upcoming trends and showcase technology that will help both the private and public sectors to re- alise their ambitions in further digitalising their operations. A keynote speech will be delivered by Pascal Bornet, author of bestselling book 'Intelligent Automation.' He is a well- known tech influencer with over 700,000 followers on LinkedIn and a Member of the Forbes Technology Council. A pio- neer in his field, he has been published in Forbes, Bloomberg, McKinsey Quarterly and e Times. Pascal has over twenty years of experience leading digital trans- formations with global companies. Another Keynote will be delivered EY Associate Partner Mohammad J. Sear, from EY Africa, India, Middle East (AIM) Digital Government & Public Sector Consulting Leader. He will provide funda- mental insights on the evolution of tech- nology in business and government. Technology leaders in both private and public sector organisation phase several challenges and opportunities as the op- erational environment increases the need for digitalisation to improve customer acquisition, retention, and overall perfor- mance: Digital Channels & Customer Experi- ence: One of the key differentiators to building a successful business is customer experience (CX). With consumers able to access vendors from around the world, differentiating products or services is a challenge. e one key differentiator that can make your business stand out from the crowd is the customer experience you provide. Technology Management & Enter- prise Architecture: e evolution of dis- ruptive digital technology and business models demands improved alignment of technology investments with business strategy and goals. Enterprise Architec- ture enables alignment of organizational resources (e.g., people, process, informa- tion technology and strategy) enabling the business strategic objectives. Security by Design: Covid-19, relentless cyber-attacks, insufficient budgets and complex regulations are the few reasons cited by Chief Information Security Of- ficers why a robust cybersecurity strategy is more important now than ever before. Additionally, National and Trans-nation- al regulators have warned of a project- ed increase in cyber-attacks emanating from threat actors, as geopolitical conflict transposes itself to the cyber-space. Con- cepts like 'Privacy by design' and 'Security by Design' give security leaders an oppor- tunity to be much more integrated with the go-to-market activities of the busi- ness. Cloud First but a Hybrid IT: Cloud en- ablement and digital technologies are among the most effective drivers to be- come an adaptive organization. e current business landscape demands a cloud-first response to become opera- tionally adaptive and deploy new digital experiences in days rather than months. Enterprises that get the cloud operating model right can see dramatic improve- ments. ese include better speed, scale, optimal target-state economics, and low- er transition costs. Data & Artificial Intelligence: Used the right way, data and augmented intelli- gence can create competitive advantage, re-engineer processes and enhance risk controls. We are entering a new era of data centricity, with over half of senior executives now identifying data and ana- lytics as their top investment priority. is shift is enabled by a sophisticated new tech stack of cloud, AI and the Internet of ings – the top technology priorities for transformation leaders. e most suc- cessful technology transformations put humans – committed leadership and em- powered employees – at its center. Adoption of Emerging Technologies: e outlook is bright for enterprises' adoption of emerging technologies over the next three years. Latest research, namely the EY Reimagining Industry Fu- tures study 2022, reveals that 5G is leading the way in terms of future spending inten- tions, with businesses keen to explore its relationship to other technologies such as IoT and the Metaverse. In addition, the metaverse has seen an acceleration in interest since mid-2021 and has mostly been led by consumers and companies alike. As it takes shape, it could become a technological revolution, changing the way brands operate and engage with con- sumers. e metaverse will likely have sweeping consequences for human be- haviour and to understand these impacts, we can learn from behavioural economics and recent tech experience. Roundtable sessions moderated by experts in the field will enable peer dis- cussions on how technology leaders see these challenges and opportunities and learn from each other on best practices and perspectives on how this is changing the role of the IT organisation in enabling a fast-paced transformation whilst ensur- ing operational resilience. EY Engage, Malta's Technology Leaders Forum, will be held at the Westin Drago- nara Resort on June 1 at 11.30am. EY Engage is taking place in collabora- tion with Microsoft and the Malta Cham- ber of Commerce, Enterprise and Industry, along with event sponsors BMIT Technol- ogies, Newgen Software, SG Solutions, GO Business, UiPath, Exigy, ICT Solutions, Atlas Insurance, AIVHY, Onpoint, MITA, MCA, eSkills Foundation, Tech.mt, MDIA and Invent3D. To register visit ey.com/ en_mt/events/engage Less than three weeks to go for EY Engage - Malta's Technology Leaders Forum

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