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BUSINESS TODAY 15 June 2023

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5.12.19 12 Alexiei Dingli Prof Alexiei Dingli is a Professor of AI at the University of Malta and has been conducting research and working in the field of AI for more than two decades, assisting different companies to implement AI solutions. He forms part of the Malta.AI task-force, set up by the Maltese government, aimed at making Malta one of the top AI countries in the world OPINION 15.6.2023 Dispelling AI fears and embracing prosperity ARTIFICIAL Intelligence (AI) is a game-changer that has sparked a whirlwind of debates and speculations. As we open the doors for the AI era, it's crucial to clear up misunder- standings, shed light on the po- tential benefits, and tackle AI's challenges. One of the most common fears about AI is the ghost of widespread unemployment. British Telecom recently an- nounced that it will reduce around 50,000 employees by 2030, many of which will be replaced by automated sys- tems. The CEO of IBM too released a similar announce- ment, announcing the re- placement of 7,800 employees with AI. This fear, however, comes from a misunderstanding of how technology and work in- teract. Let's take a trip down memory lane. Every major technological leap, from the Industrial Revolution to the birth of the internet, has con- sistently led to a period of dis- ruption, ultimately creating more jobs and better pay. AI is simply continuing this his- torical pattern. Let's take a look at the car industry as an example. When automation first entered car manufacturing, there were fears of job losses. However, it led to a boost in productivity, a drop in car prices, and a rise in demand. This eventually created more jobs in related areas like car sales, mainte- nance, and road building. In the same way, AI, by boosting productivity, is likely to bring down the prices of goods and services, raise wages, and stimulate economic and job growth. Another common worry is that AI will widen the gap between the rich and the poor. However, the benefits of AI have the potential to be shared by everyone. The real danger lies in not using AI to reduce inequality. By weaving AI into various economic sec- tors, we can ensure its bene- fits are spread evenly. Take the healthcare sector as an example. AI-powered tools can make top-notch health- care available and affordable for everyone, reducing health inequalities. Similarly, AI in education can tailor learning to each student and improve results for all students, not just those who can afford the best education. However, it's essential to recognise the potential risks of AI. The most significant is the possible misuse of AI for illegal activities. To re- duce this risk, we must focus on using AI for good, defen- sive purposes and enforce existing laws against abuse. Hence, the European Union is threading forward with the AI Act, which aims to protect European Citizens. One must remember that AI can be a powerful ally in the hands of those dedicated to protecting our communities. A perfect example is cyber- security. AI can help spot and prevent cyber threats, making our online spaces safer. Simi- larly, AI can help predict and respond to disasters, poten- tially saving many lives. One of the most formidable challenges we confront is the potential misuse of AI for op- pressive population control and manipulation. This sit- uation highlights the critical need for ethical guidelines and regulations in creating and applying AI. In simpler terms, just as we have rules to ensure fair play in a game, we need to establish regulations to ensure that AI is used in a way that respects our rights and freedoms. Despite these challenges, it's essential to remember that AI isn't a living creature with survival instincts. Instead, it's a tool humans have created, owned, and controlled. To put it in perspective, AI is like a very advanced calculator. It can solve complex problems, but it doesn't have feelings or desires. The notion that AI could become alive and threaten humanity is a misconception fueled partly by Hollywood movies. It is crucial to recog- nise that AI cannot come alive in its current form or har- bour ill intentions (because it doesn't have any). AI is merely a tool crafted by humans, and we retain complete control over its actions and capabili- ties. A typical counterargument to this points to the fact that systems like self-driving cars are autonomous, leading to some fatal accidents. But these errors are not signs of AI coming alive or acting with intention. They stem from factors like unexpected conditions or software bugs. Safety measures, testing, and continuous improvement are essential to address these er- rors and ensure the reliability of AI technologies. In reality, these incidents aren't much different from a sophisticated toaster going haywire and causing a short circuit at someone's place. And let's be real; they defi- nitely don't mean that the up- rising of the toasters is under- way, right? As we step into the era of AI, we need to approach it with a balanced view. Just like a hammer can be used to build a house or break a window, AI can be used for good or bad. It all depends on who's using it and for what purpose. While there are real concerns about the misuse of AI, we need to remember that the potential benefits of AI are immense. Focusing on these benefits and implementing measures to prevent abuse can usher in unprecedented prosperity and growth. AI will change our world in ways we can't imagine. But it's up to us to ensure this change is for the better. As we stand on the brink of this new era, let's make the most of the potential of AI while staying alert to its potential misuse. After all, the future of AI is in our hands. We have the power to shape it in a way that bene- fits everyone. AI will change our world in ways we can't imagine. But it's up to us to ensure this change is for the better

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