Issue link: https://maltatoday.uberflip.com/i/1501675
maltatoday | SUNDAY • 18 JUNE 2023 THIS IS A PAID COLLABORATION By Tony Sultana Principal Permanent Secretary The United Nations Public Service Day provides us with an extraordinary oppor- tunity to express our appreciation and rec- ognition for the remarkable contributions of our dedicated public officers. They work tirelessly, day in and day out, to uplift the lives of our fellow citizens and pave the path toward a thriving society. This year, we unite in celebrating the un- wavering dedication, resilience, and in- domitable spirit of our public officers. Nurturing excellence through recognition and empowerment Deep within the core of a robust and ef- fective Public Service lies the essence of recognizing and empowering its remarka- ble employees. Our public officers are the pillars upon which our nation stands, and it is of utmost importance that we foster a culture of appreciation and empower- ment. By acknowledging their tireless ef- forts and applauding their achievements, we not only boost their morale but also in- spire them to reach even greater heights in their respective roles. We remain steadfast in our commitment to provide our Public Service employees with the essential tools, resources, and training required to enhance their skills and knowledge. By investing in their pro- fessional growth and development, we empower them to serve the public with increased efficiency, effectiveness, and in- novation. Building a stronger nation Public services serve as the bedrock of a thriving society, catering to the diverse needs and aspirations of our citizens across various domains. They encompass a wide range of essential services, span- ning from healthcare and education to in- frastructure development and social wel- fare. Our public officers work tirelessly to ensure the delivery of these vital services, enriching the lives of our fellow citizens. The significance of public services ex- tends beyond the provision of basic amen- ities. They play a pivotal role in promoting equality, fostering social cohesion, and driving sustainable development. Public services bridge gaps, empower margin- alized communities, and create an envi- ronment where every individual has equal access to opportunities and necessities. Through their diligent efforts, our public officers contribute to the overall well-be- ing and prosperity of our nation. A year of progress and renewed commitment In the past year since assuming office, I have had the privilege of witnessing the unwavering dedication and expertise of our public officers firsthand. Together, we have embarked on a transformative jour- ney to modernize and digitize the Public Service of Malta, ensuring that we meet the evolving needs of our citizens in this digital age. We have embraced innovative technol- ogies, streamlining processes, enhancing service delivery, and adopting a more cit- izen-centric approach. Through the pow- er of digital transformation, our aim is to make public services more accessible, ef- ficient, and transparent, placing the needs of our citizens at the forefront. Looking ahead, we reaffirm our commit- ment to further modernize the Public Ser- vice. We will continue to invest in digital infrastructure, equip our employees with cutting-edge tools, and foster a culture of innovation. By doing so, we will enhance our capac- ity to serve the public more effectively, respond promptly to their needs, and pro- vide them with the high-quality services they deserve. Forging a brighter future together On this occasion of the International Day for Public Services, observed on the 23rd of June, let us collectively extend our heartfelt gratitude to the exceptional em- ployees who dedicate their lives to serving the public. Their unwavering commitment and resilience deserve our utmost admira- tion and recognition. As the Head of Public Service, I assure you that we will continue to support, em- power, and appreciate our public officers, recognizing that their work is crucial in building a prosperous and inclusive soci- ety for all Maltese citizens. Together, let us forge a brighter future, where our public services stand as a testa- ment to the collective spirit of our nation. Building a thriving society: the vital role of public officers in service delivery