Issue link: https://maltatoday.uberflip.com/i/1510350
10 INTERVIEW 26.10.2023 What led to the creation of your new The Intelligent Patient Portal? The Intelligent Patient Portal (IPP) is a collaborative effort driven by the rising demand for more intuitive and accessible healthcare interactions. Hospitals, aiming for operational ef- ficiency and cost savings, were a key catalyst while academic research sup- porting AI's effectiveness in health- care portals bolstered our confidence in IPP's development. Notably, our new IPP portal was possible thanks to EBO's benefitting from a financing scheme by the Malta Development Bank and Bank of Valletta which pro- vides favourable terms for the devel- opment of Intellectual Property in projects involving innovation and dig- itisation. Where does this new product stand in terms of EBO's activity in the UK? What does this new product mean to your company's journey? In terms of EBO's journey in the healthcare sector, the IPP introduces Conversational AI and speech capa- bilities as transformative mediums for healthcare interactions and its mul- ti-language support and user-friendly interface contribute directly to mak- ing healthcare more accessible and ef- fective. Thirdly, the IPP's unique fea- tures, backed by data-driven insights and compliance with NHS standards, position EBO as a market leader in the UK. How does the Intelligent Patient Portal fit into EBO's broader vision for AI in healthcare? The differentiation factors of our IPP amplifies our brand and adds signifi- cant value to our stakeholders in line with our strategy to infuse AI-pow- ered empathy into healthcare, setting a new standard in how providers and patients engage. But IPP is not just a new product but the embodiment of EBO's ethos of leveraging AI to solve pressing market challenges while ad- hering to stringent ethical and per- formance standards. It elevates our position in the UK market and marks a pivotal step in our company's jour- ney towards redefining healthcare en- gagement. In less technical terms, what EBO's solutions reaching 14 million EBO recently launched its Intelligent Patient Portal (IPP), a new AI-based healthcare patient engagement tool set to revolutionize healthcare engagement through more empathy and efficiency. "e significance of this milestone is not just in the product itself but also in how EBO, from just a small Maltese startup is today setting new standards for what is achievable in healthcare technology," says its CEO Dr Gege Gatt.