Issue link: https://maltatoday.uberflip.com/i/248536
41 Events maltatoday, SUNDAY, 26 JANUARY 2014 Expanding to give a better service Citadel Insurance plc have just expanded their branch network adding on Żejtun to its five other branches throughout Malta. Businesses today are more techsavvy than ever and all their services can be accessed electronically, this being the age of instant and remote information. However, besides offering all this, Citadel Insurance believe that the customer needs more than just a good product and that a personalised service is of paramount importance. With this in mind, Citadel have been constantly upgrading their customer-based service with more and more emphasis given not just to the product but also to direct contact. The sixth Citadel Branch is ideally located just a few steps away from the church centre, offering easy accessibility to all the people of Żejtun and the neighbouring towns and villages. At the branch all car, home, travel, marine, life and business policies can be discussed and purchased. The Citadel staff at all branches are hand-picked and are experienced in their field. They are trained to handle all clients' needs in the most friendly and proficient of ways. By being close to the customer Citadel feels it will attract more clients who will put their trust in the Company, being able to discuss their requirements in confidence. In the words of the Citadel Insurance Managing Director: "We opened this branch to fully service our various clients in, and around, Żejtun. We want to expand not just to increase the business but to give clients a better, more personalized service. More innovation in how we do business, more branches and more value for clients are planned." With the introduction of the Żejtun office Citadel now has branches in Naxxar, Paola, San Gwann, Żebbug and Gżira besides its own head office and customer service office in Floriana. It also has a network of tied insurance intermediaries throughout Malta and Gozo. For more information please contact Citadel on Freephone 80072322 or visit www.citadelplc.com. The Company is authorised and regulated by the MFSA Cold Moves launched at a chilled event In December 2013, Express Logigroup launched a novel logistics solution: Express Cold Moves. In addition to land, over-seas and air transportation services, Express Logigroup's Express Cold Moves caters for the ever-increasing Pharma industry. Since Malta has become one of the foremost locations for leading pharmaceutical companies, Express Logigroup's innovative logistics service Express Cold Moves has been carefully designed in a manner that optimises productivity, customer service, quality and cargo-safety, particularly relating to temperature variance. Through Express Cold Moves, Express Logigroup guarantee a skilled and highly responsible service for all temperature-sensitive life-science products. At Express Logigroup, the aim is for Zero Defects, ensuring that clients benefit from optimal services as the transportation of health-care products requires conscientiousness and the utmost care. With qualified personnel, high safety standards and highly satisfac- tory overall quality, Express Cold Moves, the new temperature-specific transportation service by Express Logigroup, is the primary logistics solution that allows you to follow your cargo as it travels to the final point of destination. For more information about Express ColdMoves, please visit expreslogigroup.com. Express ColdMoves is a registered trademark of Express Logirgroup Limited A Grand Welcome to the Year of the Horse at the Grand Hotel Excelsior The Year of the Horse is fast approaching, and all is set at the Grand Hotel Excelsior to celebrate in a Grand style the most important festivity in the Chinese calendar. The Hotel Lobby has been decorated with authentic Chinese decorations which are a symbol of growth and prosperity, whilst looking forward for a new beginning as we welcome the Year of the Horse. Chinese New Year, better known in China as the Spring Festival, is a time to welcome longevity, wealth and prosperity and to eliminate any negative events from the past. In Chinese tradition, each year is dedicated to a specific animal. The Dragon, Horse, Monkey, Rat, Boar, Rabbit, Dog, Rooster, Ox, Tiger, Snake, and Ram are the twelve animals that are part of this tradition. Each of these animals are thought to bestow their characteristics to the people born in their year. In 2014, Dine in Spice Island on Thursday, 30 January 2014 and experience a traditional Chinese feast as Excelsior's Asian chefs prepare a special Chinese New Year themed menu. The sumptuous dinner includes live cooking stations, authentic sushi corner, and signature dishes such as the Thai Red Curry Chicken, deep-fried ribs with Ginger, duck leg with Coconut, coriander and sweet peppers and Punjabi Lamb Rogan. Members of the public are welcome to join in the celebratory dinner priced at €35 for adults and half price for children between the ages of 6 and 11. the Horse is welcomed back after the 2013 year of the Snake. People born in the Year of the Horse are vigorous and energetic. Their most striking point lies in their strong self-confidence and gentleness. Some famous personalities who were born in the Year of the Horse are Harrison Ford, John Travolta, Cindy Crawford, Oprah Winfrey, Denzel Washington and Beetle's legend Paul McCartney. Chinese people may celebrate this feast in slightly different ways but their wishes are almost the same; they want their family members and friends to be healthy and lucky during the New Year. For more information visit www. excelsior.com.mt or contact the Food and Beverage Team at the Excelsior Hotel Malta on 21 250520 or on food.beverage@excelsior.com.mt for more information and to secure your table for this special event GO presents donation to Caritas Philippines Appeal GO staff recently organised an internal fund raising initiative to support the efforts of Caritas International which is helping the victims of Typhoon Haiyan in the Philippines. The money collected was doubled by the Company and presented to Mgr Carm Farrugia, Assistant Director at Caritas Malta, by Josephine Grima, Senior Manager HR Operations at GO. "Every month GO organises a dress down day whereby employees donate €1 which is then donated towards a good cause. In addition to funds from our latest dress down day event, employees were encouraged to give a little more in aid of the Philippines. The Company decided to double the amount collected to further support the many thousands of people who are still suffering from the devastating effects of Typhoon Haiyan. We're very grateful to everyone who showed solidarity with the victims of this natural disaster," said Ms Grima. "Typhoon Haiyan, which recorded wind gusts of up to 235 miles per hour, affected 13 million people when it struck the Central Philippines late last year. Nearly 2 million people have been left homeless and some 2.5 million need food assistance. The challenge for agencies like Caritas who are on the ground helping these people to rebuild their lives is massive and long term. We're grateful to those GO employees who have contributed to our funds and we urge other individu- als and organisations to continue to remember the victims of Haiyan, even though it is no longer headline news," said Mgr Farrugia. Caritas' combined relief efforts in the Philippines are already reaching over half a million people with shelter, water, hygiene and sanitation, essential living supplies and the means to generate income. In the town of Palo, Caritas is providing clean water and sanitation for more than 100,000 people having installed water bladders, safe latrines and cleared debris. On an ongoing basis Caritas is now providing soap, water purification tablets and other sanitary products, and encouraging communities to work together to prevent the spread of disease. From left: Bernadette Abela Fiorentino HR Officer Employee services and Josephine Grima Senior Manager – HR Operations presenting the cheque to Mgr. Carmelo Farrugia, Assistant Director of Caritas Malta in the presence of Grace Cilia, Head of the Diaconia Unit and Carmel Cremona