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MT 29 March 2015

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Events 28 maltatoday, Sunday, 29 March 2015 HSBC Contact Centre bringing new career opportunities to Malta – new team planned HSBC UK Contact Centre Malta (HBEU), the largest contact cen- tre on the island, is bringing new career opportunities to Malta as it prepares to add an entire new team to its portfolio of services in the HSBC UK Contact Centre family. The move comes on the back of a pilot programme that ran through- out the second half of 2014 when all personal loan applications were fulfilled by a specialist team. The success of the programme has led to the establishment of a perma- nent Unsecured Lending Team (ULT). The addition of ULT at HBEU is due to the Centre's growing repu- tation of a provider of quality cus- tomer services, which stems from rigorous mentoring and continu- ous development of staff. HBEU's HR and Recruitment Manager Fabianne Galea said: "HBEU first opened in Swatar in 2006 with a target of only 250 em- ployees. Today, we are looking at rapidly crossing our headcount of 430, thanks to the delivery of su- perior customer services that have become a hallmark of our Contact Centre in Malta." When HSBC customers call the Contact Centre, the Unsecured Lending Team will be able to of- fer a more customised response and directly handle all incoming lending requests such as Personal Loans, Credit Cards, Flexi Loans, and Overdrafts. "While senior staff will soon have the opportunity to move into the Unsecured Lending Team, the vacancies on site will be filled by hiring new Customer Service As- sociates to handle other aspects of our regular contact centre serv- ices," noted Galea. Apart from having a good com- mand of English and IT skills, there are no other specific qualifi- cations for the role. More informa- tion about opportunities at HSBC UK Contact Centre are available at www.hsbc.com.mt/careers. An age neutral CV can be forwarded to malta.recruitment@hsbc.com. GasanMamo Insurance supports good causes that can in one way or other further the Company's mis- sion to help others be successful by offering hope and by giving tangible assistance especially to kids suffer- ing from cancer, integrating them and their families into a society, which they never thought possible. The annual pilgrimage from Mellieħa to Senglea, in aid of Puttinu Cares will be held on the night of Maundy Thursday with an esti- mated attendance of 10,000 people. GasanMamo are once again helping out in this charity event which goes in line with the Company's policy to give a better life to people particu- larly children suffering from cancer. This year's Puttinu Cares night walk starts on Friday April 3 at 2am outside the Sanctuary of Our Lady in Mellieħa. It takes about four hours to cover the 30 kilometres walk. GasanMamo hopes that by leverag- ing its own strengths and resources, the company will raise responsive- ness of the significance of corporate philanthropy and boost society to participate in and contribute to the growth of social responsibility. ICT Solutions, a Malta-based sys- tems integrator, has been awarded EG Silver Storage Specialist Part- ner Status by HP. The appointment is the result of the attainment of all the required training, accredi- tation and certification achieved by ICT Solutions' commercial and engineering teams. Commenting about the achieve- ment, ICT Solutions' Manager for Commercial Services Liam Pace, stated, "ICT Solutions has over the years built a specific focus on server and storage solutions, and we felt that now was the time to continue to formalise our posi- tion in the market as a leading HP partner. "Our engineers have undergone the necessary training and certi- fication exams and we are at the moment deploying a number of projects based on HP's server and 3Par storage technologies. We are certain that this investment will result in a better service to our cli- ents and in more business for HP" ICT Solutions is a leading sys- tems integrator in Malta. It is best at understanding the differ- ent business needs of corporate customers, and in then integrat- ing IT and communications tech- nologies to offer real solutions to these needs. The quality and commitment of the ICT team is the company's main strength and ensures that the company always delivers to customer expectations. More information may be found at www.ictsolutions.com.mt . ICT Solutions attain HP EG Storage Specialist Certification GasanMamo supports Puttinu Cares Bols is proud to announce the re- turn of our global bartender chal- lenge, Bols Around The World, de- signed to inspire and test the global bartending community. In 2015, we're shaking it up for a new gen- eration of bartenders. In 2014, Bols Around the World pitted one drink against another in fierce competition. This year, we're taking a more inclusive approach by focusing on the job and lifestyle of the world's greatest profession by challenging bartenders from every country to share their stories and skills with the worldwide bartend- ing community. The Competition Bols Around the World 2015 con- sists of 12 challenges over 12 weeks with a new task shared every Mon- day. Each challenge is based on the 12 core principles taught at the Bols Bartending Academy and is an op- portunity for bartenders to show their knowledge and win points do- ing it. At the end of the 12 weeks, the bartenders with the highest points in each region will be invited for one week of education, inspira- tion, and excitement during an ul- timate Amsterdam experience. Our love of bartending For Bols Around the World 2015, we're taking the Bols Bartending Academy's principles to heart by stripping our back to basics and embracing the diverse bartending personalities driving our commu- nity towards great innovation. Over the last 15 years, bartending has finally regained its place as a reputable profession deserving the same respect as that of the celeb- rity chef. Professional bartenders from a variety of backgrounds are mixing their knowledge of classic recipes and preparation methods with modern techniques to propel mixology into the 21st Century. Their use of ancient glassware, and the return of waistcoats, cuff links, sleeve holders and the occasional moustache or beard from the gold- en age of bartending proves that these young professional have a respect for tradition with a f lair for the contemporary – the ingredi- ents necessary for uncompromised creativity. Join in and win Registration for Bols Around the World will be open from March 1st 2015. Participants will be required to make a profile for themselves by email or their Facebook login. On April 1 (and this is no joke) the first challenge will roll out at 00.00 Central European Time (GMT +1) and last a week (168 hours). The last challenge will close June 23.00 at 23.59 Central European Time. During the challenges, leader- boards will keep you on your toes as to where you stand and what you will have to do to win the Ultimate Amsterdam Experience. To enter and follow the competi- tion and to learn more about the rules and regulations, visit our website, Facebook page, and follow us @bolsbartending on Twitter. Bols is imported, marketed and distributed in Malta by Farsons Beverage Imports Company Lim- ited, a member of the Farsons Group. Bols Around the World 2015 The annual pilgrimage is always well attended

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