Issue link: https://maltatoday.uberflip.com/i/741600
48 Events maltatoday, SUNDAY, 23 OCTOBER 2016 2017 looks promising with Harley-Davidson THE new range of the 2017 Har- ley-Davidson motorbikes has been specifically designed to cater for touring activities; its new Milwaukee eight engine has been built from the ground up to provide a smoother and a purer sound. Its new suspension is re- markable thanks to it being fully hand adjustable in the rear, cre- ating a touring ride like no other in immeasurable responsiveness. The 2017 range has released a total of 35 models, each devel- oped and proven over countless miles and millions of hours. The engine has been developed to bring more power, better fuel economy, cooler running and better passenger comfort, thanks to the new positions for the rear exhaust pipe. The sus- pension has been completely re- engineered to provide the rider with more comfort, more con- trol and more confidence in the handling of their bike. All of this coupled with the unmatchable customisation that accompanies a Harley-Davidson bike, sums up to create truly one of the best touring experiences. Fapi Motors are the distribu- tors of the Harley-Davidson brand. The Harley-Davidson 2017 range can be found at Fapi Showroom, Mdina Road Attard. If you would like to buy a Harley- Davidson or want to know more about what this unique bike has to offer, you can send an e-mail to info@FapiMotors.com or visit our showroom. HSBC UK Contact Centre staff campaign draws out quirky confessions SINGING between calls, pre- tending to be a 15th century medieval soldier, jumping a storey for a bar of Kit Kat, an obsession with strawberries, and many more confessions poured in when the HSBC UK Contact Centre (UKCC) invited staff members to share why they love working at one of the largest customer services centres in Malta. The quirky expressions came coupled with the heart- felt admissions - some even in the form of poetry - as al- most every aspect of a world- class employment experience received a mention. The staff members were answering a simple question: "Why are you proud to work here?" "HSBC has a good reputa- tion worldwide; the place where I work is nothing to hide. Friendly, smiling col- leagues helping me; HSBC is the Best Place to Be," was how customer service as- sociate Romina Azzopardi described her pride in work- place, before admitting that she occasionally brought in her funny glasses to work to make colleagues laugh. "A fun place to work, and good wage too; this does not make me feel blue. Helping customers in an efficient way; this is how I put a smile in my day," she added. Others highlighted how working at HSBC UKCC has been a journey of self-discov- ery. "I'm proud to work for such a big organisation. I feel like I found myself in here. I progressed both in my skills and as a person," noted Nico- la Scerri, also a customer ser- vice associate, who revealed in her fun fact that she pre- tends to be Beyonce when in the shower. Still others commended the Swatar-based contact centre for being a diverse and ac- cepting place with a lot of support given right at the start. "I am proud to work here as it gave me the opportunity to work in Malta. They were im- partial regardless from which country I came from and they help other new employees from different backgrounds too," responded academy coach Kateryna Mottershead, who outed herself as a straw- berry obsessed person. For some, helping the cus- tomers remains the primary motivator of the job. "I never go home with a guilty con- science about the decisions and choices I took to help my customers. On the contrary, I feel proud my decisions are backed up by policy proce- dures and HSBC's corporate integrity," wrote Ruth Parkes, who admitted to be a roadie of local electronic band, Duo Blank. This year, the HSBC UKCC is celebrating 10 years of suc- cessful operations in Malta. The contact centre started out in Malta in 2006 with a plan to recruit 250 employ- ees. Currently it is home to 450 staff members with sev- eral opportunities available to join the contact centre in a range of exciting customer service roles. More infor- mation about these is avail- able at w w w.hsbc.com.mt/ careers. An age neutral CV can be forwarded to malta. recruitment@hsbc.com FIMBank launches new CSR Campaign focusing on Maltese proverbs AS part of its corporate social re- sponsibility initiatives, FIMBank plc has launched a series of short video clips which focus on Mal- tese proverbs and their meanings. The campaign "X'jgħid il-Malti?", follows on last year's highly rated series "Kelma Kuljum", which had kicked off FIMBank's efforts to generate a greater appreciation of the Maltese language. This is the third consecutive year in which FIMBank has produced a cam- paign in relation to Malta's herit- age. The "X'jgħid il-Malti?" video clips adopt a playful tone where viewers have a few seconds to figure out the meaning of the proverb. Once the allocated time frame of a few seconds' elapses, an explanation of the proverb is pro- vided. The visuals accompanying the voice-over include handmade crafts which are consistent with the selected proverb's theme. The innovative, creative and en- gaging concept adopted by FIM- Bank for "X'jgħid il-Malti?", man- ages to communicate the meaning of such proverbs effectively, arous- ing the interest of both children and adult audiences. "The aim is to highlight the use of Maltese proverbs in daily dis- course, whilst further emphasis- ing the underlying message of last year's highly rated 'Kelma Kuljum' campaign, that highlighting the linguistic wealth of the Maltese language. Indeed, the success and viewer engagement associated with the latter campaign, clearly demonstrated the strong inter- est the Maltese have in their lan- guage, making "X'jgħid il-Malti?" an ideal continuation for 2016- 2017", commented Murali Subra- manian, Chief Executive Officer, FIMBank plc. The campaign con- sists of a number of spots, each focusing on a different proverb. These video clips are due to ap- pear seven times daily on TVM and TVM 2, throughout the rest of 2016 and through 2017 and will also be posted on the Bank's social media channels. For more information about FIMBank plc, visit www.fimbank. com. Maltco releases CSR report MALTCO Lotteries, Malta's na- tional lottery brand, has just published its corporate social responsibility report, which cov- ers four key pillars: Responsible Gaming; Retail; Sports; and, Charity. Maltco is certified by the World Lottery Association's and by the European Lotteries for fully applying and maintaining the Responsible Gaming frame- work. With this year's theme 'Society Positive', the publication high- lights Maltco's commitment to the local community. Maltco has led the standards in the local gaming industry to ensure that everyone involved in the Maltco portfolio of games are fully conversant with Re- sponsible Gaming principles as advocated by the company. Maltco also contributed €50,000 towards the Responsi- ble Gaming Fund and has un- dertaken an annual programme to train over 600 Maltco agents and their assistants on Respon- sible Gaming. In the CSR re- lease, Maltco highlights their work to prevent underage play, sponsor sports events such as the European Week of Sports and the Malta Chess Federation, amongst many, as well as mak- ing considerable donations to charities such as L-Istrina and the Community Chest Fund. Furthermore, the government's Good Causes Fund is furnished with around €600,000 annu- ally consisting in the entirety of Maltco's games unclaimed prizes. Maltco is also an active par- ticipant in the cultural life of the island sponsoring concerts of re- nowned local and international singers. The Company also sup- ported business events such as the Mediterranean Leaders' Fo- rum; by The Economist. A copy of this publication can be obtained through the com- pany's website.