maltatoday | SUNDAY • 30 JANUARY 2022
13
COMMERCIAL
about more than client satisfaction
at MITA?
I am a Technical Services Of-
ficer within the Network Op-
erations Centre. The centre
operates around the clock to
oversee the netire government
network and intervene imme-
diately when issues arise. For
the most part, we tend to rec-
ognise issues and take action
before business is affected in
any manner.
Also under our control are
huge data centres that have
also received international
recognition and prestigious
awards.
As to the job itself, some may
find it difficult since we work
in shifts, but as Joanna and
Noel said, the sense of fami-
ly and community within our
departments makes it easy for
newcomers to settle in and be
comfortable in.
We of course have access to
all the tools necessary to do
our jobs well. And because of
regular training, learning op-
portunities and discussion, I
am constantly learning on the
job.
Our jobs expose us to ser-
vices that are of national im-
portance and that makes me
proud and I look forward and
makes me look forward to new
challenges every day.
Besides the technical experi-
ence earned on the job, I have
also personally benefited a lot
from MITA's corporate social
responsibility efforts, where a
lot help – direct and indirect
– is given during many events.
is a crucial pillar
because, if this interface
its clients does not
reputation across the board
what drives me to give my
