Issue link: https://maltatoday.uberflip.com/i/1278887
11 maltatoday | SUNDAY • 16 AUGUST 2020 COMMERCIAL More BOV Branches to re-open for customers BANK of Valletta will be reopen- ing another 4 branches located at Fgura, Fleur de Lys, Ħamrun and Mellieħa, bringing the total number of open branches and agencies to 39 as from 17 Au- gust. These BOV Branches will be open from Monday to Friday between 8:30 am and 1:30 pm. Cheque encashment and cash withdrawals are accepted until noon as per normal pre-COV- ID schedule. On Saturdays, the branches will not offer cashier service but will be open from 8.30 am until 12.30 pm for oth- er services such as home loans, personal loans, opening of ac- counts, investments, applica- tions for debit and credit cards, internet and mobile banking. To avoid waiting in queues, customers can set up an ap- pointment for non-cashiering branch services by sending an email to info@bov.com with the type of service required, mobile number, ID Card num- ber and preferred branch or by calling on +356 2131 2020. Furthermore the ATM at Ħamrun Branch has been up- graded to an Advanced ATM for more convenient banking. Through such ATMs cus- tomers can deposit cash and cheques directly into their ac- count. Customers can avoid waiting in queues by using BOV digital channels such as ATMs, BOV Cards, BOV Pay, BOV Mobile and Internet Banking for cheaper, secure and safe banking. Bank of Val- letta has 97 ATMs across Malta and Gozo, 44 of which are Ad- vanced ATMs offering a wide range of cash services. Further details can be found on https://www.bov.com/con- tent/covid-19-bov-updates Experience the transformative power of HSBCnet HSBC Malta's sustained updat- ing of its digital platforms, vir- tual services and online tools are helping its business customers adapt to change and maintain visibility and enhanced control over their finances. This award winning online banking platform is accessible through HSBCnet and offers a fast, simple and secure way to run one's business remotely. HSBCnet offers the possibility for businesses to pay bills, stop payments, view account bal- ances, and transfer funds, any- time and anywhere around the world. With its new interface and new search and filtering capabilities, HSBCnet makes it easy for business customers to run their business wherev- er they are.Through HSBCnet, customers can combine pay- ments in various currencies and take advantage of flexible reporting tools that facilitate cash flow management and supply chain needs. In addi- tion, HSBCnet adopts the high- est standards of security in- cluding biometric login, giving customers peace of mind. Sys- tem enhancements are central- ised and so there is no need to download updates. Joyce Grech, Head of Commercial Banking at HSBC Malta, said: "HSBCnet allows our business customers to operate their fi- nances whenever and wherever is most convenient for them. Our trained employees are al- so always here to help, through our online "LiveChat" service which is available Monday to Friday from 8:00am till 5.00pm as well as our easy to use 24/7 Virtual Assistant support fea- ture. All this can also be done from a customer's personal mobile phone, as the HSBC- net Mobile app is available on all iPhone and android smart- phones." In the meantime, a new feature will allow custom- ers to use their mobile devic- es to generate their HSBCnet security code when logging on to HSBCnet. With mobile au- thentication, customers can use their mobile device to log on and access HSBCnet servic- es, instead of using a physical Security Device. To register or for more information on the HSBCnet platform and how to set up mobile authentication please call our Contact Centre on 2380 8000 or visit HYPER- LINK "https://www.business. hsbc.com.mt/hsbcnet" First virtual Townhall meeting for APS Bank APS Bank's second Townhall for 2020 was held virtually, for the first time ever. Connecting 400+ staff mem- bers working at Head Office, Branches, offsite and from home, in the case of employees working remotely, was quite an experience. A professional studio was set up at Head Of- fice from where the session was streamed. CEO Marcel Cassar intro- duced the event speaking about the effect of the pandemic on the Bank while commending the dedication and engagement shown by all staff members. He also highlighted the Bank's deep commitment to support- ing staff, their families as well as the full spectrum of clients experiencing these uncertain and anxious times. A number of presentations then followed, ranging from a review of the half year re- sults, an update on the latest Peakon staff survey, network transformation and facilities as well upcoming marketing and product campaigns. A video ti- tled 'Focus on our Heroes' was then streamed, thanking all staff members for keeping the operation going during the last months, The Townhall came to a close with remarks by the Chairman, Frederick Mifsud Bonnici. He focused on the good perfor- mance as presented in the In- terim Financial Results and emphasised the importance of delivering the best customer service at all times.